Coupled having a person-friendly interface, these capabilities help shoppers reveal the designs concealed inside their information and identify important mission intelligence.
We’ll also believe you conform to how we use cookies and they are Okay with it as explained in our Privateness Policy, Except you end up picking to disable them entirely via your browser.
If you're employing a distribution listing as your registered e mail, It's also possible to register a next electronic mail address with us. Just open a scenario to let's know the identify and electronic mail tackle you want to to become added.
Within the Elasticsearch Support Console: Go to the Support site or find the support icon, that looks similar to a daily life preserver, on any web site inside the console. Call us by email: [email protected]
Get in Touch Why Instaclustr Unmatched knowledge Our support team has comprehensive understanding of Elasticsearch’s complex details and operational nuances. Our managed service pedigree and broad buyer foundation makes sure that we have the working experience to suit any consumer environment. It’s what we do daily Daily, we deliver mission critical, higher functionality, and normally-on data options for our consumers. Our enterprise is centered on the operational functionality of Elasticsearch and complementary open up resource data layer technologies. Committed group Elasticsearch support staff is manufactured up of committed engineers and Elasticsearch experts with substantial operational expertise. Now we have the ability to enable keep your clusters functioning efficiently and successfully beneath various problems and use scenarios Unmatched working experience Our support team has considerable understanding of Elasticsearch’s specialized aspects and operational nuances.
If you are on an Elasticsearch Services Normal subscription and also you are interested in moving to Gold or Platinum support, be sure to Call us. We also propose you read through our best methods guide for receiving the most out of your respective support knowledge:
We can provide support whether your environment is on-prem or during the cloud. Contact our workforce to debate your distinct infrastructure and prerequisites, which includes SLAs and security requires.
If you have any complex thoughts that are not for our Support workforce, hop on our Elastic Group boards and obtain answers within the experts during the Group, which includes men and women from Elastic.
For consumers without the need of an Lively subscription, visit the Elastic Neighborhood discussion boards and have answers through the gurus during the Neighborhood, including individuals from Elastic.
If you merely signed up for just a trial, you don't get access to the Support Portal till you subscribe. In its place, it is possible to ask for enable utilizing the other techniques thorough During this document.
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Searching for emergency Elasticsearch support? Have you been possessing operational concerns with your self-managed Elasticsearch cluster in production environment?
By electronic mail: [email protected]. When you Speak to us by e-mail, please use the email address that you registered with, to make sure that we may help you much more swiftly. Should you be utilizing a distribution list as your registered email, You may as well register a second email tackle with us.
These membership amounts offer guaranteed reaction occasions for support issues, superior support coverage hours, and support contacts at Elastic. In addition it involves support for how-to and progress inquiries. The exact support protection is determined by your membership degree.
Elasticsearch, Logstash, and Kibana take pleasure in the good thing about possessing lively and helpful communities. You might have our assurance of higher-excellent support and single supply of reality being an Elastic Cloud consumer, even so the Elastic Local community can be a practical resource for yourself everytime you require it.
With the release of the new Support Portal, even For those who have an current account, you could be prompted to update your password.
To find out more, Verify Premium Support Products and services Policy. For anyone who is on a typical subscription, and also you have an interest in Elasticsearch support upgrading your support degree, be sure to Make contact with us. We also advocate that you choose to study our greatest techniques manual for obtaining the most out within your support knowledge:
A lot of people offer support after which you can don’t walk the walk. As a pure open up resource enterprise, we can only differentiate on cost and support, and we care deeply about preserving very good support and fixing our shoppers’ problems swiftly.
Being an Elasticsearch Provider client, you'll receive an e mail with Directions the way to log in on the Support Portal, where you can monitor both of those present and archived scenarios.
Just open up a scenario to allow us to know the title and e-mail address you would like to be included. When opening a circumstance, There are many belongings you can do to acquire assist quicker: